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DGPM
DIRECTORATE GENERAL OF PERFORMANCE MANAGEMENT
DGPM
DIRECTORATE GENERAL OF PERFORMANCE MANAGEMENT
DGPM
DIRECTORATE GENERAL OF PERFORMANCE MANAGEMENT
DGPM
DIRECTORATE GENERAL OF PERFORMANCE MANAGEMENT
DGPM
DIRECTORATE GENERAL OF PERFORMANCE MANAGEMENT
DGPM
DIRECTORATE GENERAL OF PERFORMANCE MANAGEMENT
DGPM
DIRECTORATE GENERAL OF PERFORMANCE MANAGEMENT

Note on SEVOTTAM


(Last updated on June 14, 2011)
Citizen Charter

 

Citizen Charter


Service Quality Policy

Service Quality Policy
BIS Certificate

BIS Certificate
Service Quality Manual

Service Quality Manual

Supplementary instructions
1) Documented Procedure for Management Review SQM 3.1 Clause (ii)
2) Documented Procedure of Internal Audit CBEC SQP 05
3) Performa for internal audit non confirmity report
Citizen Centric Tax
    Administration


Citizen Centric Tax Administration
Customer Grievance
    Redressal Procedure


To be followed by customer

To be followed by department

List of Public Grievance Officers


Contact us

JD SEVOTTAM (DGICCE)
    Ph: 011-23370663
    Sevottam Section: 011-23370590
    Email: sevottam.cbec@gmail.com

Feedback & Suggestion


Training material for
    departmental officers


17 step guide

Checklist to measure SEVOTTAM implementation

Training Calender


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